July 2025 Update

Personalized customer emails, flexible settings, and multilingual support

In July, we focused intensively on a topic that is often underestimated in everyday use: emails. They are one of the most important contact points with your customers. That's exactly why we significantly expanded and made email functionality much more flexible.

Customize customer emails individually

From now on, customer emails can be customized individually. You decide how your external communication looks and sounds. Texts can be adjusted to match your tone of voice, so emails no longer feel generic but rather like a natural part of your brand.

Centralized email settings

To keep management organized, there are now centralized email settings. Here you determine which emails are sent, what content they contain, and how they are structured.

Product overview directly in the email

Another improvement concerns the content of the emails themselves. Customers now receive a clear product overview directly in the email.

Instead of just a general confirmation, the customer can see at a glance which products are part of the order or inquiry. This reduces follow-up questions and provides more transparency, especially with multiple items or more complex configurations.

Multilingual emails based on language

Emails can now also be personalized based on language. Depending on the customer's language setting, the appropriate version of the email is automatically sent.

This keeps communication consistent and understandable, even if you work internationally or offer multiple languages in your shop. Texts, content, and tone can be maintained separately for each language.

Conclusion

The July update makes communication much more flexible and professional. Personalized texts, centralized settings, clear product overviews, and multilingual emails ensure that your customers get exactly the information they need, in the language and style that fits you.