❓ Frequently Asked Questions

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Find comprehensive answers about our 3D Designer, 3D Previewer, services, and everything you need to know about implementing 3D customization in your business.

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3D Designer

6 categories

3D Previewer

2 categories

Services

2 categories

General

2 categories

3D Designer

Everything you need to know about 3d designer

General (3)Product Management (2)Print Files (3)Technical (2)Integration (4)Support (3)

General

Product Management

Print Files

Technical

Integration

Support

3D Previewer

Everything you need to know about 3d previewer

General (2)Collaboration (2)

General

Collaboration

Services

Everything you need to know about services

General Services (2)Consulting & Strategy (2)

General Services

Consulting & Strategy

General

Everything you need to know about general

Pricing & Plans (2)Getting Started (2)

Pricing & Plans

Getting Started

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3D Designer

3D Previewer

Services

General

3D Designer

General

What is the 3D Designer and how does it work?

What types of products can be customized with the 3D Designer?

How realistic are the 3D previews?

Product Management

How do I add new products to the 3D Designer?

Can I control which customization options are available for each product?

Print Files

How does the automatic file generation work?

What’s included in every automatically generated print file?

What are the main benefits of automatic file generation?

Technical

What are the system requirements for the 3D Designer?

How does the 3D Designer perform on mobile devices?

Integration

Which platforms does the 3D Designer integrate with?

Can you integrate with other systems as well?

Can the 3D Designer be embedded into existing systems?

Are there integrations beyond e-commerce platforms?

Support

What kind of support is included with the 3D Designer?

How long does implementation take?

Do you provide training for my team?

3D Previewer

General

What is the 3D Previewer and how is it different from the 3D Designer?

Can I share 3D previews with clients who don't have accounts?

Collaboration

How does the commenting system work in 3D Previewer Collab?

What approval workflows are available?

Services

General Services

What additional services do you offer beyond the software platforms?

Do you offer custom development services?

Consulting & Strategy

Do you help with strategy and implementation planning?

Can you help optimize our existing customization process?

General

Pricing & Plans

How does your pricing work?

Is there a setup fee?

Getting Started

How do I get started with 3DDesigner.io?

What information do you need to provide a quote?

Still Have Questions?

Email Support

Phone Support

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